4. How to change / reset password for external account (if login doesn't work)
If you have external account (this is not UTU account for students and staff of University of Turku) then keep reading. Normally account is named like "local_", and then tree letters of your fistname and tree letters from your lastname. If you are not able to log on then follow next:
1) Go page https://moodle.utu.fi/login/forgot_password.php?lang=en
2) Type either your username OR email address, do not type both.
3) You will be able to reset your password by following instructions you will get in email.
4) Never tell anyone your password (even helpdesk).